Providing Door-toDoor Custom Transit Service
HandyDART is a shared-ride public transit service. It uses specially equipped vehicles designed to carry passengers with physical or cognitive disabilities who are unable to use public transit without assistance.
Passengers may telephone their local HandyDART operator to request a trip. HandyDART passengers are picked up at the outside door of their residence and dropped off at the outside door of their destination.
HandyDART service in the transportation service region is delivered by local contractors through individual operating contracts with TransLink.
Who is Eligible and How to Register
Persons with physical or cognitive disabilities who are unable to use public transit without assistance are eligible to use HandyDART.
Persons who wish to use HandyDART should call their local HandyDART office to request an application form to register.
Information required on the form include date of birth, home address, doctor's name and phone number, and any special medical facts affecting their use of HandyDART.
All this information is necessary to match the passenger's travel needs to the service and remains confidential.
Types of Mobility Devices
The wheelchair lifts on HandyDART vehicles can accommodate devices that fit within the following measurements:
- Width: 94 cm (37 in.)
- Length: 122 cm (48 in.)
- Weight: 364kg (800 lbs.) when the device is occupied and includes the HandyDART driver
Types of Trips
HandyDART offers two types of service:
- Subscription trips - Trips that are regularly taken daily or weekly.
- Casual trips - Trips taken on a one-time basis.
HandyDART Booking Procedures
Due to the limited number of rides available, trips for work, medical services and post-secondary education are given priority.
All regular bookings are cancelled on statutory holidays unless you arrange in advance to maintain your regular ride.
Booking procedures vary with each HandyDART contractor:
- Regular service hours are generally weekdays 6:30am-7:00pm.
- Some evening and weekend service is available.
For information on registration, booking procedures and hours of service, phone your local HandyDART office.
|
Area |
Address |
Telephone/Fax |
|
Vancouver
Pacific Transit Cooperative |
300-3150 East 54th Ave
Vancouver, BC
V5S 1Z1 |
T: (604) 430-2692
F: (604) 432-1683 |
|
North & West Vancouver
3120 Ventures Ltd. |
213-145 West 15th Street
North Vancouver, BC
V7M 1R9 |
T: (604) 980-3691
F: (604) 980-1899 |
|
Richmond
Greater Vancouver Community Services Society |
325-7000 Minoru Blvd.
Richmond, BC
V6Y 3Z5 |
T: (604) 279-7090
F: (604) 279-7098 |
|
Delta, Ladner & Tsawwassen
Deltassist Family & Community Services |
9097-120th Street
Delta, BC
V4C 6R7 |
T: (604) 596-1777
F: (604) 594-3496 |
|
Surrey
OPTIONS: Services to Communities Society |
17535 - 55B Avenue
Surrey, BC
V3S 5V2 |
T: (604) 575-6600
F: (604) 575-6266 |
|
Burnaby/New West/Tri-Cities
Greater Vancouver Community Services Society |
200-555 6th Street
New Westminster, BC
V3L 5H1 |
T: (604) 524-3655
F: (604) 524-3651 |
|
W. Rock/
S. Surrey/
Langley
Semiahmoo House Society |
103-17780 No. 10 Highway
Surrey, BC
V3S 1C7 |
T: (604) 576-1167
F: (604) 574-8833 |
|
Maple Ridge/
Pitt Meadows
D-W Services Ltd. |
9450 B-287th Street
Maple Ridge, BC
V2W 1L1 |
T: (604) 462-8522
F: (604) 462-8508 |
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