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HandyCard and TaxiSaver

elderley man and woman chatting on a TransLink bus in Vancouver BC

Do you have a permanent physical or cognitive disability that makes it difficult to use the public transit system without assistance? We’re here to help with HandyCard discounts and TaxiSaver coupons.

If you live within the TransLink service area, HandyCard lets you travel for Concession fares on the bus, SkyTrain, SeaBus and West Coast Express. If you’re accompanied by someone who assists you they can ride for free, so you can go green and pay less.

HandyCard can’t be used on HandyDART. When you begin your transit trip on HandyDART, you pay the regular HandyDART fare, not a concession fare. 

 

Applying for HandyCard

Here’s how to apply for a HandyCard:

  • Please complete and sign the Application Form. Have your family doctor (or senior official of a recognized social service or health agency) complete the verification portion.
  • Mail your completed application to our Access Transit Office (at the address below), along with two recent photographs. The photos should be clear, face-front, head-and-shoulders, taken in photo booths at malls or photographic studios. Photos taken with your own camera are acceptable, as long the picture can be sized to 3.2 cm x 3.2 cm (1 1/4" x 1 1/4").

Your non-transferable HandyCard with one photo attached will be mailed to you within four to six weeks after we receive your application.

 

Travelling with an Attendant

Currently, if you travel with an attendant, please ensure you have your HandyCard with you. Your HandyCard provides free travel for your attendant. This applies to both Compass Card users and people who use traditional fare media. In the future, Access Transit Compass Cards will replace HandyCards, but for now, people who travel with an attendant must tap their Compass Card (or use their traditional fare media) and show their HandyCard to bus operators when boarding.

 

TaxiSavers

TaxiSaver is a supplementary service to HandyDART and available for people with permanent disabilities who have a HandyCard. To find out more about the program, please contact the Access Transit office at 778.452.2860